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What Questions Should You Be Asking Your Professional Window Cleaning Company?



When it comes to the upkeep and overall curb appeal of your property, it's not enough to hire the first organization you come across. After all, you want to ensure whoever you employ will do a satisfactory job and that you'll ultimately get your hard-earned money's worth. As a leading provider of residential window cleaning and commercial window cleaning in and around Charlotte, NC, Squeegee Pros understand this discretion, which is why our team's put together this list of questions you should be asking a professional window cleaning company:

Do You Have a License and Insurance?

This is among the most critical questions to ask. It's a pretty big red flag if a cleaning company hasn't gotten a license -- or can't get one. If they aren't insured, steer clear. Without the right insurance, should a worker become injured on your property, you could be on the hook for the health bill. You won't have coverage for any damage they may do to your home or business, as well. Needless to say, this could end up costing you big time.

Get proof of their license and insurance; this due diligence saves you the stress of an expensive lawsuit should the worst happen. Only consider companies that don't cut corners when it comes to liability -- like Squeegee Pros!

How Long Have You Been in Business?

While it's not always the case, the longer a company has been around, the safer you can feel in their hands. If a window cleaner has been in business for years, you can feel confident they know what they're doing! While it's not necessarily "bad" to go with a newer company, there is more risk for entities that are earlier on. Overall, how long a window cleaning company has been in business is a good bit of information to have during the hiring process. At Squeegee Pros, we've been provided trusted window cleaning and pressure washing services to the region. 

Do You Have Testimonials From Happy Customers You Can Share?

One of the best ways to deduce an exterior window cleaning professional's worth it is to check out what their previous customers have to say about them. While they may happily point you in the direction of positive feedback -- which is certainly valuable -- there are a few ways of going about finding testimonials on your own. Search sites like Yelp, Angi, and even Google to read reviews left by customers. Also, pay a visit to their social media profiles -- Facebook, Instagram, etc. -- to see how followers and potential past customers are engaging with them.  Our work speaks for itself; we have over 1,000 A Ratings from Angi!

Do Your Employees Receive Ongoing Safety Training?

You may not initially consider it, but window washing can be dangerous. Make sure your prospective window cleaning company is dedicated to the safety of its employees. A reputable business will be able to walk you through what they do to keep you and their employees safe for every job. We have mandatory safety meetings both weekly and monthly, which our company's designated Safety Officers lead. 

Do Your Employees Undergo Background Checks?

It's crucial to trust those inside your home or workplace. Unfortunately, some window cleaning companies do not background check their employees. To ensure you are comfortable with those you've contracted to work on your property, ask about the company's background checking procedures. Professional companies who conduct them will answer without hesitation; less reputable ones may find excuses not to. The Squeegee Pros team not only undergoes background checks but driving report checks as well; we even have employees that work at government facilities that require a high security clearance.  

When Can You Start?

If a window cleaning service checks all the boxes, the final question you'll want to ask should regard their availability. A good window cleaner, however, is often a busy one. Speak with professional window cleaners you like about how soon they can start as well as how long they presume the job to take.
For more information about how we can keep your property pristine -- including professional gutter cleaning in Charlotte, NC, and the surrounding communities -- get in touch with our team today!